Winmaker Casino Cookie Policy
At Winmaker Casino, we believe in full transparency regarding how we collect and use data about your visits to our website. Our use of cookies helps us deliver a smoother, safer, and more personalised experience every time you access our platform. This Cookie Policy explains what cookies are, how we use them, and what choices you have regarding their use when browsing winmaker.com.
What Are Cookies?
Cookies are small text files placed on your device — your computer, smartphone, or tablet — when you visit a website. They allow the website to recognise your device, remember your preferences, and provide functionality that improves your overall experience. Here at Winmaker Casino, we use cookies in accordance with applicable privacy and data protection regulations.
Cookies can be either "session cookies," which expire once you close your browser, or "persistent cookies," which remain on your device for a defined period. We may use both types depending on the purpose they serve.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for our website to function correctly. Without them, core services such as secure login, account access, and financial transactions cannot operate. At Winmaker Casino, strictly necessary cookies are always active, as they are fundamental to providing you with a reliable and secure gaming environment.
- Maintaining your session when you complete the Winmaker login process
- Ensuring secure processing of deposits and withdrawals
- Remembering your language and regional settings (for example, the en-AU locale)
- Preventing fraudulent use of your account
Performance and Analytics Cookies
We use performance cookies to understand how visitors interact with our platform. The data we collect is aggregated and anonymised, so it cannot be used to identify you personally. This information helps us improve site speed, navigation, and content layout across all our pages.
- Tracking which game categories or pages receive the most visits
- Identifying technical errors or broken links
- Measuring the effectiveness of our promotional pages, including bonus and promo code sections
- Improving load times across desktop and mobile browsers
Functional Cookies
Our Winmaker Casino platform uses functional cookies to remember your choices and personalise your experience. These cookies are not strictly necessary but significantly enhance your comfort on the site.
- Remembering your preferred currency (e.g. AUD, EUR, BTC)
- Storing your game history and recently played titles
- Saving your WinMaker Journey loyalty programme status display preferences
- Keeping you logged in between short browser sessions
Targeting and Marketing Cookies
We and our trusted third-party partners may place targeting cookies to deliver relevant promotional content, including information about our welcome bonuses, no deposit bonus offers, and ongoing promotions. At Winmaker Casino, we aim to show you only the most relevant offers, rather than generic advertising.
- Tracking whether you have visited pages related to specific bonus codes or promotions
- Helping us understand which marketing channels bring visitors to our site
- Limiting how often you see the same promotional message
- Supporting affiliate and referral programme tracking
Third-Party Cookies
Some cookies on our platform are set by third-party services we use to deliver a complete gaming experience. At Winmaker Casino, these third parties include analytics providers, payment processors, and game suppliers such as Evolution, Pragmatic Play, and BGaming. Each third party operates under its own privacy policy, and we recommend reviewing those policies if you have specific concerns.
Third-party services that may place cookies include:
- Analytics platforms (e.g. Google Analytics)
- Payment facilitators, including those processing Paysafe transactions via Tronabriz Limited
- Live casino technology providers (e.g. Evolution, Beterlive)
- Fraud prevention and security verification tools
- RNG and certification systems (e.g. iTech Labs)
How We Use Cookie Data
The data we collect through cookies supports several important functions at Winmaker Casino. We use this data to maintain the integrity and security of your account, ensure you are shown content appropriate for your jurisdiction, and continuously improve the quality of our platform. We do not sell cookie-derived personal data to unrelated third parties.
Specifically, we may use cookie data to:
- Authenticate your Winmaker Casino login and protect against unauthorised access
- Verify your location to apply the correct regional settings and comply with our restricted-country obligations under T&C §2.4
- Analyse player behaviour to enhance our catalogue of over 10,000 games
- Personalise bonus and promotional content relevant to your activity and loyalty level
- Detect and prevent abuse, including VPN circumvention in breach of our terms
Your Cookie Choices and Controls
We respect your right to control which non-essential cookies are placed on your device. When you first visit our website, our Winmaker Casino cookie consent tool will ask for your preferences. You may accept all cookies, reject non-essential cookies, or customise your selection by category.
In addition to our consent tool, you can manage or delete cookies directly through your browser settings. Most browsers allow you to:
- View which cookies are currently stored on your device
- Block new cookies from being set
- Delete existing cookies individually or in bulk
- Set preferences for specific websites
Please note that disabling strictly necessary cookies may affect your ability to access certain areas of our platform, including the Winmaker login page, cashier, and account management sections. We cannot guarantee full site functionality if essential cookies are disabled.
Cookie Retention Periods
Different cookies remain on your device for different lengths of time. At Winmaker Casino, we apply the following general retention principles:
- Session cookies: Deleted automatically when you close your browser
- Short-term persistent cookies: Retained for up to 30 days (e.g. login preferences)
- Long-term persistent cookies: Retained for up to 12 months (e.g. analytics and marketing cookies)
- Third-party cookies: Subject to the individual third party's retention schedule
Legal Basis for Using Cookies
Our Winmaker Casino platform is operated by Metlait SRL, a company registered under the laws of Costa Rica (registration number 3-102-911867), licensed under e-gaming licence No. 0000064 issued by the Tobique Gaming Commission. We process cookie data on the following legal bases:
- Legitimate interest: For strictly necessary and security cookies required to operate our services
- Consent: For analytics, functional, and marketing cookies, where you have provided explicit agreement via our cookie banner
You may withdraw your consent at any time by updating your preferences through our cookie management tool or by adjusting your browser settings. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our services. At Winmaker Casino, any material changes will be communicated through a prominent notice on our website. We encourage you to revisit this page periodically to stay informed about how we use cookies. Continued use of our platform after any update constitutes acceptance of the revised policy.
Contact Us
If you have any questions about how our Winmaker Casino platform uses cookies, or if you wish to exercise any rights relating to your data, please reach out to our support team. We are available 24/7 via live chat at winmaker.com or by email at support@winmaker.com. Our team is always ready to assist you.
Content updated: July 14, 2026